Terms & Conditions

Welcome to Xiangriyang (https://www.xiangriyang.com/). These Terms & Conditions (“Terms”, “Agreement”) govern your access to and use of our website, products, services, and content provided by Xiangriyang (“we”, “us”, or “our”).

By accessing or using our website, purchasing products, or contacting us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. General Conditions

  • You must be at least 18 years old or the age of legal majority in your jurisdiction to use this website or place an order.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including if we believe user conduct violates applicable law or is harmful to our interests.

  • A breach or violation of any of the Terms will result in an immediate termination of your access to our services.

2. Products & Specifications

  • Product Information: We specialize in drill bits, cutting tools, power tools, and related industrial accessories. We make every effort to display product specifications, dimensions, images, and technical details as accurately as possible. However, actual colors or dimensions may vary slightly depending on your monitor settings or manufacturing updates.

  • Compatibility Notice: References to third-party brand names, machinery, or model numbers (e.g., Bosch, Makita, DeWalt) are used strictly for compatibility identification purposes. Unless explicitly stated, Xiangriyang is not affiliated with, endorsed by, or sponsored by these trademark owners.

  • Availability & Price Changes: Product prices, availability, and specifications are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.

3. Orders & Payment

  • Order Acceptance: Receiving an order confirmation email does not signify our acceptance of your order. We reserve the right to accept, decline, or limit your order quantity for any reason after receipt of your order.

  • Pricing & Billing Errors: In the event that a product is listed at an incorrect price or with incorrect technical details due to a typographical error, we reserve the right to cancel or refuse any orders placed for that product.

  • Payment Methods: All payments must be settled in full prior to order processing and shipment through our approved payment gateways (e.g., Credit/Debit Cards, PayPal, Wire Transfer). You represent and warrant that you have the legal right to use any payment method provided.

4. Shipping, Customs, and Import Duties

  • Shipping Terms: Delivery times provided on our website are estimated and not guaranteed. Shipping delays may occur due to customs processing, logistics bottlenecks, or force majeure events beyond our control.

  • Customs, Taxes & Duties: International orders may be subject to import duties, value-added taxes (VAT), customs tariffs, or handling fees levied by the destination country. All import taxes, duties, and customs clearance charges are the sole responsibility of the buyer/recipient.

5. Safety Disclaimer & Proper Tool Usage

  • High-Risk Machinery Notice: Drill bits, cutting tools, and power tools carry inherent risks of personal injury or property damage if handled improperly, modified, or operated without proper safety protocols.

  • Customer Responsibility: You agree that all products purchased from Xiangriyang shall be used strictly in accordance with industry safety standards, manufacturer instructions, and local safety regulations.

  • Required Safety Gear: Users must wear appropriate Personal Protective Equipment (PPE)—including eye protection, dust masks, and protective gloves—when operating tools and machinery.

  • Limitation of Safety Liability: Xiangriyang accepts no responsibility or liability for personal injuries, accidents, death, or property damage resulting from misuse, unauthorized alteration, improper maintenance, failure to wear required safety gear, or improper installation of our products.

6. Warranty & Limitation of Liability

  • Limited Warranty: Unless otherwise specified in a separate written warranty agreement, our products are provided “as is” against manufacturing defects. Normal wear and tear, tool dulling, overheating, improper operating speeds, or accidental breakage due to misuse are strictly excluded from warranty coverage.

  • Limitation of Liability: To the maximum extent permitted by applicable law, Xiangriyang, its directors, officers, employees, or suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages—including loss of profit, business interruption, or operational downtime—arising out of or in connection with the use or inability to use our products or website.

7. Intellectual Property

  • All content on this website—including text, graphics, logos, product photos, technical documentation, diagrams, code, and software—is the property of Xiangriyang or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

  • You may not copy, reproduce, distribute, modify, publish, or sell any content or images from this website without explicit prior written authorization from us.

8. User Accounts & Prohibited Uses

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your account login information and password.

  • You are prohibited from using our site or its content:

    1. For any unlawful or unauthorized purpose;

    2. To infringe upon or violate our intellectual property rights or those of others;

    3. To upload or transmit viruses, malware, or malicious code;

    4. To scrape, collect, or track the personal information of others or spam our system;

    5. To engage in fraudulent activities, fake orders, or payment chargeback scams.

9. Third-Party Links

Our website may contain links to third-party websites or services (e.g., payment gateways, logistics partners, social networks) that are not owned or controlled by Xiangriyang. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

10. Indemnification

You agree to indemnify, defend, and hold harmless Xiangriyang, its affiliates, partners, officers, employees, and suppliers from any claim, demand, damages, or legal fees made by any third party due to or arising out of your breach of these Terms, your improper use of our products, or your violation of any law or the rights of a third party.

11. Severability & Governing Law

  • Severability: In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of remaining provisions.

  • Governing Law: These Terms and any separate agreements shall be governed by and construed in accordance with the applicable laws of the jurisdiction where our business is registered, without regard to conflict of law principles.

12. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

  • Company Name: Xiangriyang

  • Website: https://www.xiangriyang.com/

  • Email: xiangriyang368@gmail.com

  • Address: Unit B, 104, Building I, No. 9 Gelan Road, Dahe Community, Guanhu Street, Longhua District, Shenzhen, Guangdong, China